Terms and Conditions

1. Introduction

Welcome to ADHD Health and Wellbeing Coaching Company. By using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before engaging with our services.

2. Services

We provide coaching services designed to support individuals in managing ADHD-related challenges. Our services include, but are not limited to, 1-on-1 coaching sessions, group coaching, workshops, and online resources.

3. Eligibility

Our 1-on-1, partnership or group coaching services are available to individuals aged 18 or older. By using our services, you affirm that you are of legal age and competent to agree to these terms. Some online classes may be attended by those aged over 16 years old if accompanied and agreed by the individual’s carer, parent or legal guardian. 

4. Disclaimer of Medical Advice

Our ADHD Health and Wellbeing Coaching Company services are not a substitute for professional mental health or medical advice. We do not diagnose, treat, or cure ADHD or any related condition. You should consult a qualified healthcare provider for any medical or psychological advice. Our services are intended for educational and coaching purposes only.

5. Payments and Fees

Fees: Fees for coaching sessions, workshops, and other services will be outlined on the website or agreed upon prior to your engagement with the service.

Payment: Payments must be made in full before services are rendered unless otherwise agreed in writing.

Refunds: Refunds are provided under certain conditions as specified in our refund policy. Please review the refund policy for more details.

6. Cancellations, Rescheduling and Refunds

At ADHD Health and Wellbeing Coaching we are committed to providing high-quality coaching services to support your personal growth and success. We understand that coaching is an investment in yourself, and we aim to offer a policy that reflects transparency, fairness, and commitment.

6.1 Client Cancellations: You may cancel or reschedule a session with at least 48 hour’s notice. Failure to do so will result in forfeiture of the session and any fees paid for that session.

6.2 Company Cancellations: If we need to cancel or reschedule a session, we will notify you as soon as possible, and a replacement session will be offered at no extra cost.

6.3 Refund Policy for Single Sessions

We understand that sometimes plans change unexpectedly. For single sessions:

6.3.1 Cancellations with Notice: If you cancel with at least 48 hours’ notice, you may be eligible for a full refund or to reschedule at no extra cost.

6.3.2 Missed Sessions: No refunds will be provided for missed sessions without prior notice.

6.4 Refund Policy for Coaching Packages

Our coaching packages are designed to offer a comprehensive experience that unfolds over multiple sessions. Because of this, we offer refunds on packages under the following conditions:

6.4.1 Cancellation with at least 48 hour’s notice before the first Session: If you request to cancel before your first session, you may receive a full refund, minus any processing fees.

6.4.2 Partial Completion: If you wish to discontinue your package after some sessions have been completed, refunds may be prorated based on the remaining sessions, minus any processing fees

6.4.3 After Full Completion of package: No refunds will be provided for completed packages.

6.5. Exceptional Circumstances

We strive to be compassionate and flexible. If exceptional circumstances (such as illness or family emergencies) prevent you from attending your sessions, please contact us as soon as possible. We may be able to provide an alternative arrangement or issue a partial refund on a case-by-case basis.

6.6. Refund Requests

To request a refund, please email us at admin@coaching-adhs.com  with your name, session date(s), and reason for the refund. Refund requests will be reviewed within 5 business days, and any approved refunds will be processed to the original payment method within 5 business days.

7. Confidentiality Policy

At ADHD Health and Wellbeing Coaching Company we are committed to maintaining the highest standards of confidentiality. Your privacy is of utmost importance to us, and we take the responsibility of protecting your personal and sensitive information very seriously. Please look at the Confidentiality Policy Page for further information. 8. Intellectual Property

All content on this website, including but not limited to written material, graphics, and logos, is owned by ADHD Coaching and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.

9. Limitation of Liability

We are not liable for any direct, indirect, or consequential damages arising from the use of our services. Our liability, in any case, is limited to the amount paid for the services in question.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of those websites. Your use of such websites is at your own risk.

11. Equality Act 2010

We are committed to fostering an inclusive and respectful environment for all individuals. Our coaching services welcome clients of all backgrounds, abilities, identities, and experiences. We believe in equal access to support and resources for everyone, and we strive to create a safe space where diverse perspectives are valued and respected.

12. Modification of Terms

We reserve the right to modify these terms at any time. Any changes will be posted on our website, and your continued use of the services will signify your acceptance of the updated terms.

13. Governing Law

These terms and conditions shall be governed by and construed in accordance with the Consumer Rights Act 2015, Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, The Electronic Commerce (EC Directive) Regulations 2002 and the acts mentioned in the Privacy Policy.

13. Contact Information

If you have any questions about these terms or need further clarification, please contact us at:

ADHD Health and Wellbeing Coaching Company

[Your Address] 

[Your Phone Number] 

admin@coaching-adhd.com